| Submission Date | Received SMS | Customer Vin | Model | Customer Name | Phone number | How satisfied are you with the way you were treated? ماهو مدى رضائك عن الطريقة التي تم التعامل بها معك؟ | If you now think about your last dealer visit overall, how satisfied are you with our services? الآن إذا فكرت في زيارتك الأخيرة الى مركز الصيانة بشكل عام، ما هو مدى رضائك عن خدماتنا؟ | How satisfied are you with the way things were organised by our dealer? ما هو مدى رضائك بالنسبة للإجراءات التنظيمية في مركز الصيانة ؟ | How satisfied are you with the quality of work carried out on your car? ما هو مدى رضائك فيما يتعلق بجودة العمل المنفذ على سيارتك؟ | How satisfied are you with meeting the agreed time for completion? ما هو مدى رضاك عن الإلتزام بالوقت المتفق عليه لإنجاز العمل ؟ | For what reason(s) did you visit our workshop for your last visit to our dealer? هل يمكنني معرفة ما هو السبب الرئيسي لزيارتك الأخيرة لمركز الصيانة؟ | Is there anything that you were not happy about and that you have not mentioned yet? هل هناك أي شيء لم يرضيك خلال زيارتك الأخيرة لمركز الصيانة ولم تذكره بعد ؟ | How satisfied are you with the frequency of status updates you received regarding your vehicle? ما مدى رضائك عن المتابعة المستمرة التي تلقيتها بشأن سيارتك؟ | Tyre change تغيير الإطارات | Routine service / maintenance work أعمال الصيانة والفحص الاعتيادية | Body repair and paint تصليح الهيكل والدهانات | Breakdown of the car تعطل السيارة | Recall Campaign عملية استدعاء | Installation of accessories تركيب الاكسسوارات | Other unexpected visit, e.g. because of an accident زيارة غير متوقعة - نتيجة حادث مثلاً | Finally we would like to know whether we may forward your responses to the dealer and to Audi along with your name? و أخيرا نود معرفة إذا كان بالإمكان إرسال أجوبتك إلى الوكيل وإلى أودي مرفقا مع إسمك؟ | Other أخرى | Yes, my responses can be forwarded together with my name نعم، يمكن إرسال إجابتي بالإضافة لإسمي | No, responses should be analysed only in an anonymous way لا، سوف يتم تحليل البيانات على أنها مجهولة الإسم |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| December 19, 2024 |
| WAUCFC8R0CA007607 | Q5 | Mohamed | 30048586 | 5 | 5 | 5 | 5 | 5 |
| 5 |
| |||||||||||
| November 11, 2024 |
| WAUACCFC9GN040165 | 55876237 | Lukman | 5 | 5 | 5 | 5 | 5 |
| 5 |
| ||||||||||||
| November 10, 2024 |
| WAUAGD4L0CD008797 | 66974134 | Yasen | 4 | 3 | 3 | 4 | 2 |
| The time required to complete the service | 3 |
| |||||||||||
| October 17, 2024 |
| WU1ZZZF13ND026886 | RSQ8 | Sheikh | 55509966 | 5 | 3 | 5 | 5 |
| ||||||||||||||
| October 15, 2024 |
| WAUZZZF26LN018484 | A6 | FAWAD | 33664989 | 5 | 5 | 5 | 5 |
| Yakoob was very courteuos and helpful. All the checks were done very promptly and efficiently. | 5 |
| |||||||||||
| October 15, 2024 |
| WAUZZZF26LN018484 | A6 | FAWAD | 33664989 | 5 | 5 | 5 | 5 |
| Yakoob was very courteuos and helpful. All the checks were done very promptly and efficiently. | 5 |
| |||||||||||
| October 13, 2024 |
| WA1CGDFP7EA001324 | Q5 | Fatih | 50631603 | 5 | 4 | 3 | 5 |
| My car was in the shop for longer than 10 days and I was not provided with a replacement car which was inconvenient. | 5 |
| |||||||||||
| September 28, 2024 |
| WAUYGBFD9GN001033 | A8L | Amir | 66677726 | 5 | 5 | 5 | 5 | 5 |
| اود الشكر لجميع الموظفين واخص بالذكر السيد جون وحسام والسيد يعقوب على حسن تعاونهم الدائم معي | 5 |
| ||||||||||
| September 12, 2024 |
| WUAZZZGY1NA904795 | RS3 | Ali | 55491917 | 5 | 5 | 5 | 5 | 5 |
| 5 |
| |||||||||||
| July 8, 2024 |
| WA1BYAFS5HR008595 | Q3 | Barraq | 33453111 | 5 | 5 | 5 | 5 | 5 |
| Very nice service and time manners. Thank you team. | 5 |
| ||||||||||
| June 12, 2024 |
| WVWASHSAD123 | vw | sana | 31286402 | 5 | 5 | 5 | 5 | 5 |
| Sana test | 5 |
| ||||||||||
| May 27, 2024 |
| WVWASHSAD123 | vw | sana | 31286402 | 5 | 5 | 5 | 5 | 5 |
| Sana test | 5 |
| ||||||||||
| March 19, 2024 |
| WA1ZZZF35P1025641 | Q3 | Abdulrahman | 66229700 | 5 | 5 | 5 | 5 | 5 |
| لا يوجد بالعكس تماما | 5 |
| ||||||||||
| March 19, 2024 |
| WA1ZZZF35P1025641 | Q3 | Abdulrahman | 66229700 | 5 | 5 | 5 | 5 | 5 |
| لا يوجد بالعكس تماما | 5 |
| ||||||||||
| March 19, 2024 |
| WA1ZZZF35P1025641 | Q3 | Abdulrahman | 66229700 | 5 | 5 | 5 | 5 | 5 |
| لا يوجد بالعكس تماما | 5 |
| ||||||||||
| March 18, 2024 |
| WU1ZZZF10PD007117 | RSQ8 | Italo | 33388650 | 5 | 4 | 4 | 4 | 5 |
| 4 |
| |||||||||||
| March 18, 2024 |
| WA1BYAFS6HR014762 | Q3 | Shoba | 33784467 | 5 | 5 | 5 | 5 | 5 |
| None yahkoob as always been great from time i dis my first service until now always helping | 5 |
| ||||||||||
| March 18, 2024 |
| WA1AGDFE3FD004243 | Q7 | Nevena | 55857095 | 5 | 5 | 5 | 5 | 5 |
| 5 |
| |||||||||||
| March 18, 2024 |
| WAUZZZF86PN000335 | S8 | Sheikh | 50077717 | 5 | 5 | 5 | 5 | 5 |
| 5 |
| |||||||||||
| March 18, 2024 |
| WAUZZZF88NN004867 | A8L | Sheikh | 50077717 | 5 | 5 | 5 | 5 | 5 |
| 5 |
| |||||||||||
| March 14, 2024 |
| WA1ZZZFY5J2157179 | Q5 | Jonathan | 30532277 | 5 | 5 | 5 | 5 | 5 |
| None. I am fullly satisfied with the service. Thanks to Mr. Yahkoob. Highly commended. | 5 |
| ||||||||||
| March 13, 2024 |
| WA1CFCFP2HA012412 | Q5 | Sanjay | 33187175 | 5 | 5 | 5 | 5 | 5 |
| Nil | 5 |
| ||||||||||
| March 13, 2024 |
| WAUSGCFCXFN021745 | A7 | Hassan | 55501184 | 5 | 5 | 5 | 5 | 5 |
|
| ||||||||||||
| March 13, 2024 |
| WAUZZZF86PN000335 | S8 | Sheikh | 50077717 | 5 | 5 | 5 | 5 | 5 |
| 5 |
| |||||||||||
| March 5, 2024 |
| TRURD28J191012286 | TTC | SALEM | 55537083 | 4 | 3 | 4 | 3 | 3 |
| اسعار قطع الغيار مرتفعة جداً | 4 |
| ||||||||||
| Submission Date | Received SMS | Customer Vin | Model | Customer Name | Phone number | How satisfied are you with the way you were treated? ماهو مدى رضائك عن الطريقة التي تم التعامل بها معك؟ | If you now think about your last dealer visit overall, how satisfied are you with our services? الآن إذا فكرت في زيارتك الأخيرة الى مركز الصيانة بشكل عام، ما هو مدى رضائك عن خدماتنا؟ | How satisfied are you with the way things were organised by our dealer? ما هو مدى رضائك بالنسبة للإجراءات التنظيمية في مركز الصيانة ؟ | How satisfied are you with the quality of work carried out on your car? ما هو مدى رضائك فيما يتعلق بجودة العمل المنفذ على سيارتك؟ | How satisfied are you with meeting the agreed time for completion? ما هو مدى رضاك عن الإلتزام بالوقت المتفق عليه لإنجاز العمل ؟ | For what reason(s) did you visit our workshop for your last visit to our dealer? هل يمكنني معرفة ما هو السبب الرئيسي لزيارتك الأخيرة لمركز الصيانة؟ | Is there anything that you were not happy about and that you have not mentioned yet? هل هناك أي شيء لم يرضيك خلال زيارتك الأخيرة لمركز الصيانة ولم تذكره بعد ؟ | How satisfied are you with the frequency of status updates you received regarding your vehicle? ما مدى رضائك عن المتابعة المستمرة التي تلقيتها بشأن سيارتك؟ | Tyre change تغيير الإطارات | Routine service / maintenance work أعمال الصيانة والفحص الاعتيادية | Body repair and paint تصليح الهيكل والدهانات | Breakdown of the car تعطل السيارة | Recall Campaign عملية استدعاء | Installation of accessories تركيب الاكسسوارات | Other unexpected visit, e.g. because of an accident زيارة غير متوقعة - نتيجة حادث مثلاً | Finally we would like to know whether we may forward your responses to the dealer and to Audi along with your name? و أخيرا نود معرفة إذا كان بالإمكان إرسال أجوبتك إلى الوكيل وإلى أودي مرفقا مع إسمك؟ | Other أخرى | Yes, my responses can be forwarded together with my name نعم، يمكن إرسال إجابتي بالإضافة لإسمي | No, responses should be analysed only in an anonymous way لا، سوف يتم تحليل البيانات على أنها مجهولة الإسم |